iPhone? You can’t handle the iPhone! [updated]
Section: iPhone, Carriers, iPhone
How do you fix all the network traffic issues in New York? By stopping all sales of iPhones, of course. Wait…what? Seriously? AT&T’s best, most obvious solution to network congestion issues is to simply stop selling one of their most popular phones?
“Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone.” - Daphne, an AT&T Customer Service Representative.
Didn’t they used to be?
I’m sure you’re as shocked as I was when I first read this bit of info from The Consumerist. They’ve since updated their site with a little more info on the situation.
In a written statement, AT&T spokesman Fletcher Cook told Consumerist that “We periodically modify our promotions and distribution channels.”
I don’t know about you, but I’m sick of AT&T’s failure to see the root of all of their problems. Gizmodo posted an equally upsetting article some time ago showing that AT&T has spent less each quarter on their network since the quarter in which the iPhone was launched despite increased traffic along with increased revenue on wireless traffic.
So I guess this is just another case of AT&T blaming its users for its problems instead of thanking them for their support. I hope to show them the same kindness sometime this summer by jumping boat to Verizon, Apple willing. Who’s with me?
Update: Oops, looks like AT&T figured out that we caught them with their pants around their ankles. You can once again purchase an iPhone 3G(S) through their website, even with a NYC zip code. See folks, the power of the internet! Today we’re regaining the ability to spend our own money on what we think we want, tomorrow we’ll be changing the world!? Doubtful, heck I doubt anyone really wants to buy into the AT&T network from NYC right now anyway.
Full Story » | Written by Jake Gaecke for Appletell. | Comment on this Article »